1. What We Collect — and What We Don’t
To provide our services, we collect only limited and non-sensitive data. Specifically:
- Device ID: Used for analytics, subscription validation, fraud prevention, and advertising purposes.
- Email Address: Only if voluntarily provided (e.g. to unlock premium features or receive updates).
- Loan Preferences: Loan amount, interest rate, term, repayment strategy, and similar inputs.
- Usage Data: Pages visited, buttons clicked, session duration, and crash diagnostics.
- Advertising Identifiers: Used by third-party ad platforms to serve relevant ads.
We do not collect:
- Government-issued ID (e.g. INE, passport)
- Phone number
- Bank account or card numbers
- Biometric data
- Home address or geolocation
- Contact list, SMS, or media files
- Credit score or credit bureau records
You can use the app anonymously without registering or submitting personal documents.
2. How We Use Your Information
3. Third-Party Services
a) Advertising Platforms
We use third-party advertising platforms to serve relevant ads, including (but not limited to):
- Google AdMob
- Meta Audience Network
- AppLovin
- Unity Ads
- ironSource
- TikTok Ads
- Other regional or international ad providers
These platforms may collect:
- Device ID and IP address
- App usage and interaction data
- Advertising Identifier (IDFA/GAID)
- Estimated location (region or country)
b) Financial Partners (Lenders)
If lender offers are included in the app, and if you choose to apply or view offer details, we may share your loan preferences with licensed lenders—only with your explicit consent.
c) Analytics Services
We use tools like Google Firebase and similar SDKs to monitor trends and performance. These tools collect aggregated, non-identifiable information only.
4. Cookies & Tracking Technologies
We do not use browser cookies. However, embedded SDKs may apply similar mechanisms for analytics and advertising. You can opt out via your mobile device settings.
5. Data Security
We implement reasonable security measures including:
- TLS encryption during data transmission
- Minimal data storage (no sensitive data)
- Strict access control and internal monitoring
6. Your Rights
- Access the limited personal data we store
- Correct or delete your email address if submitted
- Withdraw consent for data sharing or advertising
- Disable personalized ads in your device settings
To exercise your rights, email: [email protected]
7. Data Retention
We retain data only as long as needed for functionality, legal, or troubleshooting purposes. Most data (e.g. loan inputs) is temporary and anonymized.
You may delete all locally stored data by uninstalling the app.
8. Children’s Privacy
This app is not intended for users under 18. We do not knowingly collect data from minors. Any such data will be deleted immediately upon discovery.
9. Disclaimer as an Intermediary
Prolo.asia/ProLoan is not a lender. We do not issue credit or store sensitive financial documents. Any third-party offers are the responsibility of the respective financial institution.
10. Updates to This Policy
We may update this policy from time to time. Changes take effect immediately when posted in-app or on our official site.
11. Contact Us
If you have any questions or data requests, please contact: